All items will be shipped out in 1-2 business days once payment received, please note that items purchased on weekends and Holidays are processed in the next working day.
We are not responsible for wrong or undeliverable addresses.
Do not provide local pick up service.
Please check the quantity as soon as receiving the package,if we miss shipping, Please let us know at the first time.
We accept return, the customer is responsible for all return shipping charges. We must be notified of any problems within 7 days after delivery.
All NON-Seller Mistake returns are subject to 20% re-stocking fee and buyer should pay for the return shipping fee. (E.g. you brought wrong size or wrong item).
The shipping and handling charges are non-refundable under any circumstance.
For exchange due to buyer ordering the wrong item, the buyer must pay 2-way shipping fees and 20% restocking fee. Refund or replacement will be made upon receipt of the returned item.
All items if returned for whatever reasons must be accompanied by a "RMA" (Return Merchandise Authorization) number, which is to be issued upon request through firstname.lastname@example.org. Any item returned without an RMA# will be refused and that RMA# must be written on the outside of the box.